Recently, I was interviewing one of our members of our $10,000 Month Club who mentioned how Heartselling™ helped her hear YES more often. She mentioned that she gets quite a few calls from her Yelp page because she is using principles we teach about how to write so potential new clients are interested before they even pick up the phone. Another member who also gets calls from her Yelp page shared that it’s really common for people to call her and almost immediately ask, “How much do you charge?” She said she rarely gets a client when this happens. After almost 10 years of teaching coaches and holistic practitioners how to attract more clients, we’ve heard this over and over again. It’s not uncommon for people to ask, “How much do you charge?” almost immediately after finding out what you do. When this happens to you, this is a REALLY good sign. It’s likely they are a good potential new client and interested in what you have to offer. But if you handle this poorly, you’ll lose the client. If you’ve attended the Client Attraction Summit, then you know how important it is to find out what they’re looking for and have a Heartselling™ conversation to see if it’s a match. But when they ask you, “How much do you charge?” before you’ve had the chance to see if you’re really a match, it can be awkward. They don’t have all the information they need to make a decision...and you don’t want them making their decision solely on price. Watch this short video to learn how to gracefully transition from the potential of a lost client into an opportunity to get a YES.
